Customer Service

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FAQs

Shipping Information

We ship via UPS, to U.S. addresses only. Shipping options include:

• UPS Ground
• UPS 2nd Day Air
• UPS Next Day Air

Please note: UPS cannot ship to P.O. Boxes; valid street address required.

* UPS Ground available to the 48 contiguous United States only. Ground rate shipments to other locations are sent via U.S. Postal Service Priority Mail.

Holiday Shipping Guidelines

Please refer to the guidelines below to ensure delivery by December 24, 2009.

Ship to Multiple Addresses

Shopping for more than one? We make it easy to ship to multiple addresses. When you've finished shopping, view your Shopping Cart, then click the "Checkout with Multiple Addresses" link (located just below the Proceed to Checkout button.)

If you've already saved the shipping addresses to your account, use the pulldown menus to select where you'd like to ship each item. To add new addresses, click the "Enter a New Address" button.

Order Processing

We process most orders with 24-48 hours of receipt (excluding holidays and weekends). Depending on where you live, if you selected ground shipping, usually you will receive your order within 5-7 days of the shipping date. Overnight orders received by 1:00 pm MST are shipped same day.

Quick Shipping Quotes

You can get a quick estimate of shipping and tax charges before checking out. Just add an item to your shopping cart and enter your State and Zip Code.

Sales Tax

Sales tax applies only to orders shipped within Colorado.